You will receive a verification email shortly. An example would be a 25-year warranty that would be non-prorated for the first 10 years (offering a full refund or replacement) and then prorated for the last 15 years (with a gradually decreasing monetary value provided in case of a valid warranty claim). New York, Call now! NY 10036. Future US, Inc. 11 West 42nd Street, 15th Floor, Anytime you’re making a significant investment in a new product for your home — whether it’s a TV, an appliance, or a mattress — it’s natural to think about what happens if things go wrong. In most cases, the warranty will cover defects or flaws in any of these parts. In order to be able to file a warranty claim if something goes wrong, the warranty has to be valid. The fine print of a warranty generally states various actions that can cause the warranty to become voided. What Were the Worst Product Recalls in History? Though you might notice indentations of a lesser depth, they would not be covered unless they reached the 1.5″ level. For details on filing a warranty claim, click here. This relates to what kind of remedy you are entitled to if you have a valid warranty claim. You can read more about sleep trials in our guide, How to Buy a Mattress Online. 8. In most non-prorated warranties, for example, this means that if the mattress is defective at any point during the warranty coverage, the company will repair or replace your mattress at no cost to you. Outlet, floor models and clearance merchandise do not come with a warranty. On the tag, you’ll see some variation of this phrase clearly printed: “Do Not Remove Under Penalty of Law.” That phrase is why this is known as the “law tag.” For mattress makers, this is part of your proof of purchase, and they generally will immediately reject a warranty claim if this tag has been removed from the mattress. Tips for Extending the Life of Your Mattress, Defective seams that do not hold and that come apart, Coils that break and/or puncture the mattress exterior (in the case of an innerspring mattress). To make sure that manufacturers and retailers didn't try to remove the tags and sell the mattress as new if it contained recycled materials , the tags stated that they can't be removed under penalty of law. Make sure to read these forms carefully for any notations about costs involved with filing the claim. Because the warranty is designed to offer protection if the mattress was not built properly, mattress companies are quick to void a warranty if there are signs of customer misuse that could relate to the problem with the mattress. At its most basic level, a warranty is a way that a customer is protected if a product is faulty. For example, almost all of these issues would be likely to void a mattress warranty: Every mattress has a tag on it that gives some basic details on the mattress. These types of gradual declines in the value of your remedy can be different for each manufacturer, so this is yet another reason to carefully read through the warranty before purchasing a mattress. In states with resale laws for used mattresses, the law does not apply to individuals selling mattresses, only businesses or retailers. "There was a particular fear that materials from old bedding, including bedding from hospitals, was being indiscriminately reused in new mattresses and thereby spreading such communicable diseases as smallpox and tuberculosis," historian Alan Axelrod writes in "America Out Loud.". In order to judge the likely durability and useful life of a mattress, look at the quality of its materials and construction, not at the length of its warranty. Instead, it has to be a pronounced and deep level of sink for the warranty to kick in. Follow Remy Melina on Twitter @RemyMelina. © One important element of mattress warranties that you need to be aware of is that some are prorated while others are not. ), Whodunit solved when 'sword' is found embedded in thresher shark, Wide-eyed prehistoric shark hid its sharpest teeth in nightmare jaws, SARS-CoV-2 relative found lurking in frozen bats from Cambodia, Crested rats can kill with their poisonous fur. To determine the terms of your warranty, match warranty with the appropriate line in warranty schedule. In the 1990s, in an effort to clear up the confusion, the tag's warning was officially changed to "Do Not Remove Under Penalty of Law Except by the Consumer." Roman-era Egyptian child mummy scanned with laser-like precision, Physicists could do the 'impossible': Create and destroy magnetic fields from afar, Who set up this mysterious metal monolith in Utah desert? Does a Warranty Apply to the Whole Mattress? Honestly assess whether your warranty is still valid and whether your situation meets the circumstances under which the warranty may apply. If you notice a defect in your mattress that you think may meet conditions listed under your warranty, follow these steps: Be aware that there is a strong chance that your warranty claim will be denied. This is an example of a law label for upholstered furniture with new material: Minimum type UNDER PENALTY OF size: 1/8” in LAW THIS TAG NOT TO height, in all But the law label is a perfect place to look as they have to, by law, put the country of origin right there on the label. It works to make sure that customers have recourse if the product they purchase is a “lemon.”. On the tag, you’ll see some variation of this phrase clearly printed: “Do Not Remove Under Penalty of Law.” That phrase is why this is known as the “law tag.” For mattress makers, this is part of your proof of purchase, and they generally will immediately reject a warranty claim if this tag has been removed from the mattress. Usually, they have a shorter time period for warranty coverage. Instead, they tend to focus on specific problems that may arise. It’s common for shoppers to assume that the length of the warranty is the same as the expected lifespan of the mattress, but this is not the case. (It's not aliens. So snip off those pesky mattress tags. Although the tags are for the consumer's safety, the warning is actually levied at the mattress seller. Even though the laws prohibiting mattress dealers from removing mattress tags sound unbelievably grim on the actual tag, few states actually conduct mattress inspections to assure that tags remain in place. It also won’t provide the information consumers need to determine whether their mattress is included in a recall.

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